MACC Method (CCS:Cross-Cultual Superimposition)
A highly effective Japanese language learning process has been developed specifically for businesspeople, diplomats, and their spouses living in Japan.
- Adult learners are not newborn babies.
Every adult learner already possesses language skills. It is not necessary to deliberately avoid one’s own language when learning a foreign language. Rather, existing knowledge can be a valuable and effective reference. It can assist learners in understanding the comparative structure and context of the target language.
- Language and culture are inseparable.
Language is the essence of culture itself. Language is a medium for the communication of culture and patterns of thought. The attainment of communications skills in Japanese requires cultural immersion and a realignment of thinking, in addition to practical, pragmatic language learning.
- Language is better acquired by utilizing the synergy effect of four skills.
Speaking, listening, reading and writing can all be combined to achieve balanced and effective training. Through listening and reading, stimuli can be gained from native speakers, and words and expressions that have been accumulated can be used for self-expression in speaking and writing.
MACC Method Encourages a Logical Approach,
Furthers Cultural Understanding,
and Promotes Accuracy & Fluency for Effective Communication.
MACC has offices in Tokyo and Kobe, and schools in Tokyo, Osaka and Kobe, from which the company can serve extensive geographical areas in Japan including both the Kanto and the Kansai regions.
MACC currently has 60 fully qualified Japanese instructors, both male and female. Our instructors are of varying ages and backgrounds, which enables us to match instructors very closely to the individual needs of our trainees in terms of both learning style and lesson schedule. Should, for any reason, an instructor become unavailable, clients can be assured that the replacement will be of equal ability and competence. Every confidence can be had in our ability to maintain the flow of the corporate language training and to act as a highly efficient outsourcing agent.
MACC forms a dedicated account team for each corporate client with a large number of trainees.
Chief Program Manager
Regular Instructor Assigned
MACC assigns a regular instructor to each program. Based on our professional experience, learning efficiency is generally enhanced at least 20-25% by adopting this system.
- Clearer responsibility assumed by the instructor for learning progress and outputs
- Tailor-made approaches taken by the instructor which meet the specific needs and learning style of the trainee
- Timely feedback and detailed counseling provided
- Consistency and quality control introduced to the entire program
- Learning efficiency increased, based on the cumulative knowledge and experience gained from completed lessons and the relationship established between an instructor and a trainee.
MACC Japanese Instructors
Our Japanese instructors are recruited to the highest standards and only after the most careful consideration. The following conditions must be satisfied and educational standards achieved before we accept applications, and even then, applicants must pass two tests including a trial lesson. We assess their ability and potential, commitment to the MACC teaching style and their overall suitability as teachers of our clients.
- At least, a Bachelors' degree from a renowned university
- Certificate for Teaching Japanese as a Foreign Language
- Native Japanese speaker
- Good command of a non-Japanese language (typically, English, German, French, Chinese, Korean, and Spanish)
- Experience of living or having an extended stay outside of Japan
- Business experience
- Enthusiasm for teaching of Japanese to corporate clients
Once accepted, new recruits undergo further on-the-job in-company training to specifically enhance their abilities as MACC Japanese instructors. The training amounts to 200 hours with the topics covered including the effective course designs and practices as well as comparative study of available textbooks at beginners, intermediate and advanced level.
Integrated Training Services
We pride ourselves on our ability to provide a truly comprehensive Japanese language training service to corporate clients from the initial application to reporting and budget control. Our fully qualified office administrators are dedicated and committed to their work and happy to help clients in any way.
|Types of Reports|
|Monthly Status Report||Submitted every month to include monthly cost concerns|
|Progress Report||Handed to the trainee each time he/she takes a level test and completes one level|
|Evaluation Report||Results analyzed and shared with the trainee and his/her training section|
|Individual Report||Produced upon request to confirm the achieved areas of study|
Flexibility in Organizing Lessons
Flexibility in lesson arrangements minimizes business or social pressure on trainees.
- Class scheduling
MACC allows any number of Japanese lesson hours to take place at one time, scheduling lessons with any frequency at any interval. This inevitably reduces the number of short notice cancellations, thus increasing productivity in learning, and contributing to cost savings.
- Easy cancellation and rescheduling
Trainees need only to phone or email us before 5:00pm of one working day prior to the day of the scheduled lesson, to avoid a cancellation charge. A makeup lesson can be arranged, if needed, without any additional fee.
- Class venue
Trainees can come to our classrooms to be free from a busy work environment, or we can send our instructors to their offices or residences to save traveling time.
MACC has various in-company quality control activities shown as below.
|MACC Quality Control Activities|
|General Japanese Teachers’ Meeting||All the instructors||
||Once a month|
|Individual Meeting||Individual instructors and the Director||
||Once a year,
and as and when needed
|QC Groups||All the instructors in groups||
||Once a month|
|Annual Summer School||All the instructors||
||Once a year|
|Project Teams||Majority of instructors||
||Once a month,
and as and when needed
|In-company Training||New recruits||
||Twice a month
(200 hours in total)
Trainees' Evaluation System
MACC has various feedback and evaluation systems as shown below:
|Types of Evaluation and Feedback|
|Types||Trainees concerned||Contents of discussion||Frequency|
|Annual Evaluation||All the trainees||Teaching style, materials, course design, overall rating||Once a year|
|Occasional feedback||Trainees having completed one level and the trainees requiring a feedback||Effective learning methods, target setting, etc.||On completion of each level and when necessary|
|Hotline||Trainees contacting MACC with their comments or requests||Class contents, instructor's performance, etc. discussed individually between the trainee and the Director of the Studies||When necessary|
The overall satisfaction of trainees is very high with the scores of over 80% and the return rate of over 70%.
|MACC Annual Evaluation Data (Japanese Lessons) out of 5|
|For the past 3 years
|Overall Rating||4.67 (93.4%)||4.58 (91.6%)||4.54 (90.8%)|
|Design/Contents||4.39 (87.8%)||4.32 (86.4%)||4.41 (88.2%)|
|Teaching Style||4.79 (95.8%)||4.73 (94.6%)||4.70 (94.0%)|
|Training Materials||4.30 (86.0%)||4.23 (84.6%)||4.31 (86.2%)|