| Types of Evaluation and Feedback |
| Types |
Trainees concerned |
Contents of discussion |
Frequency |
| Annual Evaluation |
All the trainees |
Teaching style, materials, course design, overall rating |
Once a year |
| Occasional feedback |
Trainees having completed one level and the trainees requiring a feedback |
Effective learning methods, target setting, etc. |
On completion of each level and when necessary |
| Hotline |
Trainees contacting MACC with their comments or requests |
Class contents, instructor's performance, etc. discussed individually between the trainee and the Director of the Studies |
When necessary |
The overall satisfaction of trainees is very high with the scores of over 80% and the return rate of over 70%.
| MACC Annual Evaluation Data Sample (Japanese Lessons) |
|
Year(Return Rate) |
2007(75.0%) |
2008(79.0%) |
2009(74.0%) |
Overall Rating
|
4.32(86.4%) |
4.36(87.2%) |
4.36(87.2%) |
| Design/Contents |
4.21(84.2%) |
4.18(83.6%) |
4.21(84.2%) |
| Teaching Style |
4.56(91.2%) |
4.49(89.8%) |
4.58(91.6%) |
| Training Materials |
4.11(82.2%) |
4.17(83.4%) |
4.23(84.6%) |